Supplemental Feld Entertainment Privacy Policy Pursuant to the Texas Data Privacy and Security Act

Note – This supplemental privacy policy only applies to residents of Texas. All other terms and conditions regarding the use of personally identifiable information (PII) described in Feld Entertainment’s national Privacy Policy are still applicable.

Effective Date: July 1, 2024

Under the Texas Data Privacy and Security Act (the Act), Texas residents who provide personally identifiable information (PII) to Feld Entertainment are afforded certain rights.  Texas residents can exercise their rights under the Act by:

  • Sending an email to privacy@feldinc.com which outlines which rights under the Act you wish to exercise.
  • Telephoning (833)-936-1698 and leaving a detailed message describing your data access request and contact information. Requests will be processed within 45 days. If you prefer to be updated on your request via return telephone call, please include your preferred phone number and times for such a call in your message.
  • Sending your rights request by mail to:

Feld Entertainment, Inc.
Attention: Privacy Officer
8607 Westwood Center Dr., Suite 500
Vienna, VA 22182

Please note that any means of communication may, depending on your request, require the company to seek additional information from you to validate your request and verify your identity. The requested additional information will not be used for any other purpose.

Specifically, the Act allows Texas residents to submit the following data requests to Feld Entertainment:

  • Right to access. You have the right to confirm whether or not Feld Entertainment or one of its affiliates is processing your personal data and to access that data. 
  • Right to correct. You have the right to correct inaccuracies in your personal data held by Feld Entertainment.
  • Right to delete. You have the right to delete personal data provided by you or that the company has obtained about you from other sources.  By requesting your information be deleted, you will no longer receive information about upcoming Feld Entertainment productions, advance ticket availability or any other marketing communications.  In addition, all Feld Entertainment marketing communications sent via email offer an Unsubscribe option in accordance with Federal anti-spam requirements. You can also change your preferences by clicking on the link in any email or by emailing the Privacy Officer at privacy@feldinc.com.
  • Right to data portability. You have the right to obtain a copy of your personal data that you previously provided to Feld Entertainment in a portable and, to the extent feasible, readily usable format that allows you to transmit your data to another controller.
  • Right to opt out. You may opt out of the processing of your personal data for purposes of targeted advertising.  Please note, Feld Entertainment does not sell personal data, as defined under the Act. Feld Entertainment may share your data with third parties, and you may request information on that sharing or opt-out by contacting us as listed below.
  • Right to appeal. If you choose to exercise any of these rights and your request is denied, you have the right to appeal that denial. Feld Entertainment will respond to all rights requests within 45 days, as permitted by the Act and will notify you should an additional 45 days be required to fulfill your request.

All Texas residents’ PII is processed in accordance with the Notice of Data Collection when you provided your information. Any PII provided may be shared with third parties, including analytics companies, advertisers, and payment processors. Feld Entertainment and its affiliates process your data based on your consent, which can be withdrawn at any time using one of the options listed below. Categories of data that the company may process include:

  • Your contact information, including street address, telephone number and email address;
  • Your purchase history, including information from ticketing platforms on which you purchased tickets to a Feld Entertainment production;
  • Survey research answers provided by you;
  • Entrant information for contests, sweepstakes, giveaways or other events;
  • Age-related information when you are asked to confirm that you are 18 years of age or older.

Feld Entertainment does not collect or process sensitive categories of information and does not engage in customer profiling, as defined by the Act.  In addition, when Texas residents visit a website maintained by Feld Entertainment, you will be provided an opportunity to accept or reject cookies/pixels as well as the option to opt-out of targeting advertising (either through a preference center link on the webpage or through the use of GPCs).

Feld Entertainment takes the privacy of all of our customers seriously.  We value you as a customer and we will only use your information according to the terms and conditions described in the national privacy policy.